Privacy

Flocus is a service provided by Gridfiti Inc. ("Gridfiti," "we," "our," or "us"). We are committed to protecting your privacy and take this responsibility seriously. This Privacy Policy outlines the types of information we collect from you or that you may provide when using our services services (”Flocus”, “Service”, "Services", “Products”), how we use this information, and the steps we take to protect it. Please read this policy carefully, and contact us if you have any questions.

By accessing or using our Services, you agree to this Privacy Policy.

Information we collect

We may collect various types of information, including but not limited to:

• Personal identification information: Name, email address, usernames, etc.
• Usage Data: IP addresses, browser types, etc.
• Device and Usage Information: We collect data about the device you use to access Flocus, your usage patterns, and your interaction with our service.
• User Content: We collect the information you input into our productivity tools, such as theme selections, timer lengths, and more.
• Cookies: We use cookies and similar tracking technologies to provide and improve our services and to analyze how you use our service.
• Communications Data: Records of interactions with customer support, including feedback and survey responses.

How we use your information

Flocus does not engage in the sale of personal data to third parties or utilize it for marketing or advertising purposes. Additionally, we do not seek to collect non-anonymized data from individuals who are not registered users of Flocus.

We only collect data with your consent for the following purposes:

• To provide and improve our services: We use your information to provide our Services, troubleshoot issues, secure our services, and make improvements.
• To communicate with our users: We use your contact information to send you updates, security alerts, and administrative messages.
• To provide marketing communications: Periodic newsletters or other promotional emails may be sent to you from us. Users have the option to unsubscribe from the newsletter at any time and at their sole discretion.
• To analyze and develop new products: We use your usage data and feedback to understand how our services are used and to develop new products, features, and improvements.
• To improve overall security: We detect, investigate, and help prevent security incidents and other malicious, deceptive, fraudulent, or illegal activity and help protect the rights and property of Flocus and others.

Payment Processing and Data Handling for Paid Subscribers

• Payment Information: For users subscribing to paid plans, we collect payment information such as credit card details or other payment account information, securely processed by our third-party payment processor, Stripe.
• Subscription Details: We collect information related to your subscription, including start date, renewal date, and plan details, for processing payments, managing subscriptions, and providing benefits of our paid plan.
• Billing Information: As a paid subscriber, we may collect billing-related information, such as billing address and VAT identification number, for invoicing and tax compliance purposes.
• Subscription Management: We use the collected information to manage your subscription, including processing renewals, upgrades, or cancellations, in accordance with this Privacy Policy and applicable laws.

Changes to Payment Terms

We reserve the right to update our payment terms, including subscription fees and billing cycles. Any changes to the payment terms will be communicated to you in advance, and your continued use of our paid plan after such changes constitutes your acceptance of the updated terms.

Data retention

We retain your personal data for as long as necessary to provide you with our Services and as required to meet legal, regulatory, or other compliance obligations.

We respect all deletion requests, and you may contact us by email at [email protected] to request the deletion of your account and data associated to it.

Data Security

We strive to maintain the security of your information. However, no method of electronic storage or transmission is 100% secure. Therefore, while we aim to use reasonable means to protect your personal information, we cannot guarantee its absolute security.

Third-Party Services

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

Notice

Gridfiti reserves the right to change this Privacy Policy at any time. We may update this Privacy Policy periodically to reflect changes in our data collection and disclosure practices, as well as in response to your feedback. If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date above.

Contact

If you have any further questions about our Privacy Policy, please do not hesitate to contact us at [email protected].